All articles ← Knowledge Base Applying discount in RepairDesk POS? BlueFin - Accept In-Store Credit / Debit Card Payments Can I add new inventory items from POS? Can I change/ edit Invoice number? Can I create a duplicate invoice? Can I get notifications when a Ticket is assigned to me? Can I pause/ hold a customer order and reopen it later? Can I search any particular customer from the list? Can I search any specific ticket? Can I send ticket updates to the customer? Can I update/ edit an existing ticket's details? Can I upload an attachment on a ticket? Canned Response Create Inventory Transfer Using CSV Import Create quick repair ticket using POS Dual Tax Rate Support For Canada & Peru Employee Clock In / Clock Out Employee Dashboard Employee Productivity Report Enter Access PIN before creating an invoice or adding a payment Enter PIN before an employee can create repair ticket How Can An Employee Clock In/Out using RepairDesk iOS App? How can I add a device location? How can I add a new item to inventory? How can I add and manage Network Carriers? How can I add customer information on new ticket? How can I add details of a new supplier in my system? How can I add Device Location? How can I add inventory items on POS? How can I add or update customer information from POS? How can I add repair device details on new ticket? How can I Add Terms & Conditions on Receipts, Invoices and Signatures? How can I add unlocking device details on new ticket? How can I add/edit customer to an invoice? How can I assign tax to any inventory item? How can I change decimal separator in RepairDesk? How can I change name or email on Tickets? How can I change what is displayed on Purchase Orders? How can i create a new Purchase Order? How can I create a Special Parts Order for an out of stock part? How Can I Create an Estimate? How can I customize my invoice, ticket label, receipt, and estimate templates? How can I edit an existing purchase order? How can I edit customer details? How can I edit or customize Invoice design? How can I enable Textlocal SMS API? How can I enable/disable POS? How can I export CSV file of existing inventory items? How can I generate and print Barcode for tangible inventory items? How can I import inventory items using CSV? How can I link inventory parts with ticket repair item? How can I manage invoices in RepairDesk? How can I manage my purchase order statuses? How can I manage my suppliers? How can I manage order status ? How can I process refund/exchange in RepairDesk? How Can I Process Warranty Claim for Repair Parts? How Can I Process Warranty Claim for Repair Services? How can I save an android phone pattern lock? How can I send follow up emails to customers? How can I send Invoice via email? How can I send Job alerts via SMS? How can I set Cash Drawer/Till? How can I setup cash registers? How Can I Setup Customer Self Check-In Widget? How Can I Setup Employee Commission? How can I setup Repair Tracker Widget? How can I Setup SMS Broadcast API? How can I show inventory item on POS? How can I start and end shift? How can I turn on email notifications for the activities that go on in my account? How can I turn on/off reports notifications sent through email? How can I update account password? How can I update item from the list on POS? How can I update or delete an inventory item? How can I update store profile? How can I upload pictures for inventory items? How can I use DHRU Fusion API? How can I use Google Cloud Print? How can I use PrintNode? How can I use Trade In Module? How Can I Use UnlockBase Integration? How can I view all the order details of any customer? How can I view all the previous orders from POS? How can I view all the tickets? How can I view complete ticket details? How can I view history of specific inventory item? How do I add a new customer? How do I add a new product on invoice? How do I add a payment? How do I change ticket numbers? How do I create an invoice from ticket screen? How Do I Create Purchase Order? How do I download an invoice in PDF Format? How do I enable Clickatell SMS Gateway? How do I manage customers? How do I manage repairs? How do I print an invoice? How do I process a refund? How do I set Employee Roles and Permissions in RepairDesk? How do I split commission between employees for a sale? How does RepairDesk calculate profit on a repair? How Does RMA Work? How does the Inventory Count functionality work? How does the inventory section works? How does the POS section work? How does ticket section works? How to add a currency? How to add device pre/post repair condition? How to Add Diagnostic Notes (iOS App)? How to add diagnostic notes to tickets and invoices? How to Add Internal Notes (iOS App)? How to add new manufacturer or device How To Add Notes (iOS App)? How to Add Pre-Repair Device Condition (iOS App)? How to add Staff comments? How to charge tax on part cost or retail price only? How to configure Customer Facing Display? How to configure Google Calendar? How to Convert a Ticket to an Invoice (iOS App)? How to Create A New Task Type? How to create a repair ticket in RepairDesk iOS App? How to create a repair ticket? How to create an invoice, take payment and add payment methods? How to Create Customer Groups and enable Third Party Billing? How to create invoice for an existing repair ticket using POS How to create or add new store location? How to Create RMA for Tickets From the Tickets Screen? How to delete a repair ticket? How to display time in 12 or 24 hour format in RepairDesk? How to edit inventory label template? How to Enable Repair Categories on POS? How to Import/ Export Customer List? How to integrate Cayan with RepairDesk? How to Integrate Xero with RepairDesk? How to make it compulsory to add pre/post repair device conditions? How to make it mandatory to take customer information? How to manage Leads? How to manage ticket status? How to print mini receipt, ticket label or full invoice How to process payments via Square (iOS App)? How to re-assign repair ticket to a technician? How to Receive Partial Stock and create a Goods Received Note? How to search for any specific inventory item? How to Send SMS or Email to Customer (iOS App)? How to set up Appointment Calendar widget? How To Set Up Global Tax? How to setup BuyBack Widget? How to setup DYMO Label Writer Printer? How To Setup PayPal Payment Integration? How to setup printer to open cash drawer automatically? How to start accepting credit card payments with stripe? How to transfer stock from one store location to another? How to transfer ticket from one store to another location? How to update invoice settings? How to update multiple invoices at a time? How to update personal profile? How to Upload Images for Pre Repair Device Condition (iOS App)? Is there a way to show tickets to all employees? MobileHQ Electronic Parts Ordering Integration With RepairDesk Multi-Store Report My account has been set up, how can I add/delete Users? Printing Recommended Hardware ReVamp Wholesale Electronic Parts Ordering Integration with RepairDesk Serialized Inventory Single payment for multiple invoices Split Payment Between Multiple Tender Types Switch User Profile (PIN Login) Ticket Settings What is Manual In/Out? Where can I view and manage all of my purchase orders? Which languages does RepairDesk POS support?