How can i track Auto generated Email from Manage Tickets and lead section?

In order to track delivery for Emails and SMS sent from ticket section or Lead section can now be tracked through Admin history of the related Module.

Ticket Section:
RepairDesk has some auto-generated emails based on trigger, which are sent to a customer and employee.
Now you can have a complete Log for autogenerated emails that they are delivered or not. 
  • If any manual email is sent to customer or employees it is also logged along with its delivery track
  • if the email is not delivered then in admin history Delivered failed status will be displayed.




Lead section:
RepairDesk has some auto-generated emails based on trigger, which are sent to a customer and employee.
Now you can have a complete Log for autogenerated emails that they are delivered or not.
  •  If any manual email is sent to customer or employees it is also logged along with its delivery track  
  • if the email is not delivered then in admin history Delivered failed status will be displayed.



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