Knowledge Base

  1. 1 - POS (Point Of Sale) 

    1. How does the POS section work?
    2. Create quick repair ticket using POS
    3. How to create invoice for an existing repair ticket using POS
    4. How can I process refund/exchange in RepairDesk?
    5. How to Create A New Task Type?
  2. 2 - Tickets 

    1. How does ticket section works?
    2. How to create a repair ticket?
    3. How does RepairDesk calculate profit on a repair?
    4. Enter PIN before an employee can create repair ticket
    5. How to make it compulsory to add pre/post repair device conditions?
  3. 3 - Inventory 

    1. How do I manage repairs?
    2. How does the inventory section works?
    3. How does the Inventory Count functionality work?
    4. How to charge tax on part cost or retail price only?
    5. How to edit inventory label template?
  4. 4 - Invoices 

    1. How can I manage invoices in RepairDesk?
    2. How do I create an invoice from ticket screen?
    3. Single payment for multiple invoices
    4. How can I Add Terms & Conditions on Receipts, Invoices and Signatures?
    5. Enter Access PIN before creating an invoice or adding a payment
  5. 5 - Purchase Order 

    1. How can i create a new Purchase Order?
    2. How can I edit an existing purchase order?
    3. Where can I view and manage all of my purchase orders?
    4. How to Receive Partial Stock and create a Goods Received Note?
  6. 6 - Software Settings 

    1. How to display time in 12 or 24 hour format in RepairDesk?
    2. Dual Tax Rate Support For Canada & Peru
    3. How can I update account password?
    4. How can I update store profile?
    5. How can I add a device location?
  7. 7 - Hardware & Cloud Print 

    1. How can I use PrintNode?
    2. How can I use Google Cloud Print?
    3. How to setup DYMO Label Writer Printer?
    4. Recommended Hardware
    5. How to setup printer to open cash drawer automatically?
  8. 8 - Customers 

    1. How do I manage customers?
    2. How to Create Customer Groups and enable Third Party Billing?
    3. Can I search any particular customer from the list?
    4. How can I send follow up emails to customers?
    5. How to manage Leads?
  9. 9 - Supported Language 

    1. Which languages does RepairDesk POS support?
    2. How can I customize my invoice, ticket label, receipt, and estimate templates?
  10. Employees 

    1. How do I set Employee Roles and Permissions in RepairDesk?
    2. Employee Dashboard
    3. How to update personal profile?
    4. How Can I Setup Employee Commission?
    5. Employee Clock In / Clock Out
  11. Integrations 

    1. How to configure Customer Facing Display?
    2. MobileHQ Electronic Parts Ordering Integration With RepairDesk
    3. How Can I Use UnlockBase Integration?
    4. ReVamp Wholesale Electronic Parts Ordering Integration with RepairDesk
    5. How to Integrate Xero with RepairDesk?
  12. iOS App 

    1. How Can An Employee Clock In/Out using RepairDesk iOS App?
    2. How to create a repair ticket in RepairDesk iOS App?
    3. How to Convert a Ticket to an Invoice (iOS App)?
    4. How To Add Notes (iOS App)?
    5. How to Send SMS or Email to Customer (iOS App)?
  13. Multi-Store 

    1. How to create or add new store location?
  14. Payment Integrations 

    1. BlueFin - Accept In-Store Credit / Debit Card Payments
    2. How to integrate Cayan with RepairDesk?
    3. How To Setup PayPal Payment Integration?
    4. How to start accepting credit card payments with stripe?
  15. Reports 

    1. Multi-Store Report
    2. Employee Productivity Report
  16. SMS 

    1. How do I enable Clickatell SMS Gateway?
    2. How can I Setup SMS Broadcast API?
    3. How can I enable Textlocal SMS API?
    4. How can I send Job alerts via SMS?
  17. Widgets 

    1. How to set up Appointment Calendar widget?
    2. How to setup BuyBack Widget?
    3. How Can I Setup Customer Self Check-In Widget?
    4. How can I setup Repair Tracker Widget?
  18. All articles 

    1. How do I manage customers?
    2. How Do I Create Purchase Order?
    3. How does the POS section work?
    4. How can i create a new Purchase Order?
    5. Printing

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