Knowledge Base

  1. 1 - POS (Point Of Sale) 

    1. How does the POS section work?
    2. Create quick repair ticket using POS
    3. How to create invoice for an existing repair ticket using POS
    4. How can I process refund/exchange in RepairDesk?
    5. How to Create A New Task Type?
  2. 2 - Tickets 

    1. How does ticket section works?
    2. How to create a repair ticket?
    3. How does RepairDesk calculate profit on a repair?
    4. How Can I Export Repair Tickets To Excel Format?
    5. How To Enable Email Notifications for Pending Tickets?
  3. 3 - Invoices 

    1. How can I manage invoices in RepairDesk?
    2. How do I create an invoice from ticket screen?
    3. Single payment for multiple invoices
    4. How can I Add Terms & Conditions on Receipts, Invoices and Signatures?
    5. Enter Access PIN before creating an invoice or adding a payment
  4. 4 - Inventory 

    1. How do I manage repairs?
    2. How does the inventory section works?
    3. How Can I Import Multiple Inventory Items in RepairDesk via CSV File?
    4. How To Enable Email Notifications for Items With Low Stock?
    5. How Can I Sell Refurbished Or Pre-Owned Cell Phones in RepairDesk via Trade-In Module?
  5. 5 - Software Settings 

    1. How to display time in 12 or 24 hour format in RepairDesk?
    2. Dual Tax Rate Support For Canada & Peru
    3. How can I update account password?
    4. How can I update store profile?
    5. How can I add a device location?
  6. 6 - Hardware & Cloud Print 

    1. Recommended Hardware
    2. How can I use PrintNode?
    3. How can I use Google Cloud Print?
    4. How to setup DYMO Label Writer Printer?
    5. How to setup printer to open cash drawer automatically?
  7. 7 - Employees 

    1. How to Add an Employee?
    2. How do I set Employee Roles and Permissions in RepairDesk?
    3. Employee Dashboard
    4. What is Employee Activity Log?
    5. How to update personal profile or change access pin?
  8. 8 - Customers 

    1. How do I manage customers?
    2. How to Create Customer Groups and enable Third Party Billing?
    3. How to Import Multiple Customers in RepairDesk?
    4. How to Add Notes against Customers?
    5. Can I search any particular customer from the list?
  9. 9 - Integrations 

    1. How to configure Customer Facing Display?
    2. How Can I Integrate QuickBook Plus with RepairDesk?
    3. How to Setup Internal Wiki in RepairDesk?
    4. How To Set Up Woocommerce Integration in RepairDesk?
    5. How to Integrate Slack with RepairDesk?
  10. API 

    1. Public API
  11. iOS App 

    1. How Can An Employee Clock In/Out using RepairDesk iOS App?
    2. How to create a repair ticket in RepairDesk iOS App?
    3. How to Convert a Ticket to an Invoice (iOS App)?
    4. How to Scan a Repair Ticket Label? (iOS App)
    5. How To Add Notes (iOS App)?
  12. iPad POS App  

    1. How To Create A Ticket In iPad App?
    2. How To Convert A Ticket Into An Invoice via iPad App?
    3. How To Take Customer’s Signature in iPad App?
    4. How to Search Repairs in iPad App?
    5. How to Add Pre-Repair Condition in iPad App?
  13. Multi-Store 

    1. How to create or add new store location?
    2. How To Update Individual Item Price Across Multiple Stores?
    3. How To Disable Auto Create Inventory Across Multi Store?
  14. Payment Integrations 

    1. BlueFin - Accept In-Store Credit / Debit Card Payments
    2. How to integrate Cayan with RepairDesk?
    3. How To Setup PayPal Payment Integration?
    4. How to start accepting credit card payments with stripe?
  15. Purchase Order 

    1. How can i create a new Purchase Order?
    2. How can I edit an existing purchase order?
    3. Where can I view and manage all of my purchase orders?
    4. How to Receive Partial Stock and create a Goods Received Note?
  16. Reports 

    1. Multi-Store Report
    2. Employee Productivity Report
  17. SMS 

    1. How do I enable Clickatell SMS Gateway?
    2. How can I Setup SMS Broadcast API?
    3. How can I enable Textlocal SMS API?
    4. How can I send Job alerts via SMS?
  18. Supported Language 

    1. Which languages does RepairDesk POS support?
    2. How can I customize my invoice, ticket label, receipt, and estimate templates?
  19. Widgets 

    1. How to set up Appointment Calendar widget?
    2. How to setup BuyBack Widget?
    3. How Can I Setup Customer Self Check-In Widget?
    4. How can I setup Repair Tracker Widget?
  20. All articles 

    1. How do I manage customers?
    2. How Do I Create Purchase Order?
    3. How does the POS section work?
    4. How can i create a new Purchase Order?
    5. Printing

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