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  1. Option to use UPC as Barcode

    Right now we cannot use the UPC as the bar-code of an item. When printing a bar-code it will printout the SKU. We also can only scan products using the SKU bar-code, not the UPC bar-code on the retail box of items.

    7 votes
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    • gift certificate\ store credit option

      Option to add in a gift certificate, sell them in the POS and print two receipts one showing the purchase and one to act as a gift certificate. when a customer purchases a gift certificate it creates a record of the sale with the dollar amount available. later the customer can use the gift certificate as a form of payment you would enter the code off the printed gift certificate and it would deduct the sale off the balance recorded with that code.

      The same system could then be used for in store credits from returns.

      2 votes
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      • Add the option to chose device model number in POS

        Right now the current flow to pick a device and repair needed is,

        Manufacturer>Devices>Problems >Parts>Detail

        However there can be several different versions of the same device, this can quickly clutter the POS when trying to find a model after selecting a manufacturer. You should add the ability to pick a model after picking the device. Ending up with this flow

        Manufacturer>Devices>Models>Problems >Parts>Detail

        3 votes
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        • use existing customer details

          When adding a new customer, if the customer shows as already existing have the option to select "Use Existing Details"
          This will save having to go out and search

          4 votes
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            started  ·  0 comments  ·  Admin →
          • Alternative UPC

            Currently we can only utilize one UPC/bar-code per item. It is not uncommon for an item to have multiple UPC versions if there is an updated model or if two different vendors make the same part.

            We should be able to add multiple UPCs to one item for easier scanning without creating duplicate parts and making inventory a disaster.

            3 votes
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            • Make payment selection Mandatory

              Currently when you go to the check out screen, the payment default is cash. My employees are forever just running the payment as cash when it should be credit because they forget to change it. I think there should be no default and the system should not do anything until you deliberately select your customers payment method.

              1 vote
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              • Add more custom options to Appointment Calendar Widget

                Have the ability to add more custom options to the Appointment Calendar Widget such as the customer being able to select an address from the pick up options for drop off points.

                1 vote
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                  1 comment  ·  Admin →
                • Add some functionality to the calender book in widget

                  The calendar book in widget needs some updates, currently it does not store the customers address when they book, does not offer the ability to enter a mobile number which means the sms api will not send a message to the customer confirming their booking.

                  my business is fully mobile so these features would make a huge difference for us

                  1 vote
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                  • add an extra level of nesting

                    We have more than 5 suppliers of LCD for each model of iphone.

                    We could do with a "folder" as such so that when we select the "Part" we can take one from a specific manufacturer in the inventory. As LCD replacement is probably the most used repair, having 10 or more "LCD's" showing in the parts section is messy

                    1 vote
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                      1 comment  ·  Admin →
                    • Link Trade-ins with customers

                      At the moment you will find the number of Trade-ins your customer has bought from you when you view their account info and not the number of Trade-ins they've sold to you. The system needs to be unified so that when we search a customer we can see what business they've done with us. It should also, like tickets and invoices , display trade-ins sold to us with a link to the trade-in.

                      5 votes
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                      • Re Number Inventory

                        AS a part is added to inventory it generates and item ID.

                        I need to be able to change that ID No. This is so when I add parts I can put them within a range that I set for each device. It would also be nice if when I am editing inventory item it remembers the page I am on so I dont have to do a search every time

                        1 vote
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                        • Separate the inventory

                          I suggest to sparate to accessories, mobile and parts each of them to saparet tab to be more clear for the users

                          14 votes
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                            1 comment  ·  Admin →
                          • Remove Notifications when they have been taken care of.

                            When a ticket is past due and we take care of it, the notification is still there.

                            15 votes
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                            • organisation of items

                              Thought of something about RepairDesk. Apart from the other things I need in the software how about organisation of items. I.e. Able to put repairs in your own order of importance. Also put models in order of importance. There are lots of models of Samsung for instance but we would never see them. Would be nice to put the most regular models at the start

                              6 votes
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                              • Make Products that can be tied together

                                Sometimes I sell products that are always or sometimes tied with another product. Like a plan attached to an activation fee, or shipping costs associated with a mail out repair, or accessories that may be suggested on sale. Can you add the ability to bundle products to the POS?

                                3 votes
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                                • enable A5 print option via google cloud print integration

                                  currently only prints in A4 which we do not use - too big and bulky - we find more customer keep receipt on A5 size

                                  3 votes
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                                  • Security Audit

                                    A simple audit trail, for now if its just a record when an invoice is deleted or the total changed after payment was recorded. You have a good module to track starting and ending cash in the register however if an invoice was deleted without record the numbers may not be relevant

                                    1 vote
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                                    • Able to delete walkins without creating a ticket

                                      Currently if a walkin is created by accident or a duplicate you have to create a ticket to delete it. It would be great if there was a delete button for the walkins next to the view button.

                                      2 votes
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                                      • Enable conversion tracking with booking widget

                                        We use facebook ads and google adwords to drive traffic to our website. Currently it's difficult to see the conversions we are getting with this traffic for these ads. It would be great to be able to add conversion code to the confirmation page.

                                        7 votes
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                                        • Customise Booking Widget

                                          Allow us to;

                                          1. Choose which fields and customer signature to include or exclude
                                          2. Choose which fields and customer signature are required
                                          3. Delete generic choices in "How did you hear about us field"
                                          4. Go straight to booking page and let user fill out Manufacturer and device fields

                                          Make the container box for the booking form dynamic. At present when new Terms and Conditions are added and are a bit longer than the generic ones there is a scroll bar.

                                          3 votes
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