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  1. Create stock value report

    Need a report that can look at a specific date to get the stock value on hand as at that date. This is important for end of month reporting. As we don't always get a chance to check the stock value on the last day of the month. It might be a few days into the month that we do it. So need to be able to choose a date where we can see the total value of stock on hand on that date. Ie check stock value on July 31

    1 vote
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    • Testing for trade in:

      Devices must be tested before trade in. This section should allow you to intake a device and choose to take as a trade in or not after testing. You should be able to intake a few customer details (e.g. name, phone number) & the device details

      1 vote
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      • 1 vote
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        • Printing repair labels quickly

          If only one repair task is on the ticket have the checkbox automatically selected.

          5 votes
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          • Custom fields for tickets

            sometimes when creating a repair ticket, you need more info to be added to the ticket, for example, if a device had previous attempts, or you need to enter a test parameter when ticket is created, or if the device have any history, or after finishing the repair sometimes you need to do some tests, and you need a ready field to enter the value of the test result instead of writing it every time in the notes,

            also for some devices a couple of questions are needed to ask the customer upon creating the ticket (i.e. device account info,…

            3 votes
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            • Change warranty details for a repair from inside the ticket

              Good day

              currently the warranty details can be entered during the creation of the ticket, and there is no way to change it after the ticket is created, sometimes when a repair comes in, it needs to be examined by the tech to determine its eligibility, it would be so much better to change the warranty inside the ticket or after the repair is completed, or even after invoice is created.

              3 votes
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              • searching for a ticket item (parts) using item barcode

                inside the ticket, when iu add a ticket item against a certain repair, you have to search for the item or enter its sku, it would be great if a barcode option is added so you can scan the barcode of a certain part instead of typing its name, many items especially small parts doesn't have sku

                3 votes
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                • Buy back widget

                  I've got a proposed change that I think would be very useful.
                  Wanted to see if others thought the same.

                  When getting a price and you've gone through and chosen Mode>make>colour>GB you get the option to choose condition.
                  At the moment we can show one price for each condition e.g. Like new $400, Used $300, Damaged $100.

                  What I would find very useful is one extra step in which a customer can tick options of what problems the phone has.

                  For example a damaged phone could be anywhere from a button working intermittently to Broken LCD, short battery life &…

                  1 vote
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                  • 4 votes
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                    • Move "Leads" to the menu bar (pos,campainger,etc.) with a notification/highlight when new lead is generated

                      move leads to the menu bar with a inbox feel to alert us to new leads!

                      3 votes
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                      • Update Public API article to list all default values for parameters for better documentation

                        For example,
                        Additional parameter (filters)
                        1: pagesize: number of invoice per request (What's the default value?)
                        2: page: for pagination like page 1,2 3 etc. default is page 0 (Good)
                        3: status: search by status of the ticket (OK)

                        There are more in here that don't have defaults. Thanks for your good work!

                        1 vote
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                        • Color Settings Only Listed In BuyBack Settings? Link needs added under Module Configuration.

                          The only way to get to the color settings to set what a devices color is, is under the BuyBack Widget - Can we get this changed and a sub link added under the Module Configuration as well for easy access?

                          1 vote
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                            planned  ·  0 comments  ·  Admin →
                          • Give Admin access to add manual clock in/out as well as day of the week

                            admin have access to add punch to time sheet for wemployee, ie. forgot to clock in on tuesday. i would love to be able to manually add that time punch for them.

                            1 vote
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                              under review  ·  1 comment  ·  Admin →
                            • Create an Unlock Widget

                              This widget would work much in the same was as the Appointment or Sell A Device widget. An iframe which allows customers to go through the unlock process on the website including choosing service, capturing imei and providing email for confirmation. This would automate the unlocking sales process and save web development time.

                              1 vote
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                                1 comment  ·  Admin →
                              • Mark repair as repaired & collected repair from the POS with payment optional

                                In some situations when the repair is paid by third party and there are net terms agreements, our customer may collect the device before the repair is paid, so would be nice to mark the repair "repaired & collected" without paying the repair but collecting signature and recording date and time.

                                1 vote
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                                  1 comment  ·  Admin →
                                • Option to print parts used in repair ticket or invoice

                                  Option to show or hide parts used (show price may be optional too) when printing invoice or tickets with serial number for serialized parts.

                                  1 vote
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                                    1 comment  ·  Admin →
                                  • Bill to account for corporate customers

                                    I have several colleges and business that require that i bill their accounts payable department to get paid. wold be nice to if you could set up bill to accounts that you can apply payments to. i.e. business has a laptop repaired you can biil them and the invoice goes to their account so the parts are out of inventory. them payments can be applied to the bill to account

                                    1 vote
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                                    • Floor pricing or maximum Discount

                                      I would like to be able to set the maximum discount that can be given by my employees. Either per item or by item group. For example 25% on accessories, $10 on screens/parts. Currently if the employee has access to discount they can discount to zero.

                                      1 vote
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                                      • Apply coupon at check out

                                        when running print and internet advertising it would be nice to utilize coupon codes to apply discount at the checkout screen. or to have standard coupon discounts already loaded in the system like " $10 Off Temp Glass" .

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                                        • Include part serial number in the parts inventory report detail for serialized parts

                                          Include serial number in the parts inventory report for serialized parts

                                          1 vote
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