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  1. Let us control the quantity of parts in repair bundle.

    Some repairs require more than one of the same part. At the moment I can only add a part once to a repair bundle but if I am repairing a battery PACK, it may need multiple batteries which we stock individually.

    The only way to add multiples is to edit the ticket after the repair, but if we can control the quantity of parts required in a bundle it could be automatic, as well as tell the technician exactly how many parts he needs before opening.

    9 votes
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      under review  ·  1 comment  ·  Admin →
    • Option to add a fixed amount on sales tax payments.

      In our state we have to collect 7% plus a 40 cent 911 fee on prepaid plan payments. Currently there is no option to add a fixed amount to sales tax payments, only percentages. Thank You

      1 vote
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      • Make double clicking on saved labels actually open the label you are double clicking.

        In your latest version of DYMO labels, when I try to open a saved label in the drop-down list of saved labels, the software will not open the label I am double clicking on. :-( In order to open the label, I have to use the File menu and open the saved label from the menu; your instructions plainly state to double-click on one of the labels to open it; that does not work; or is it just me?

        1 vote
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          1 comment  ·  Admin →
        • Create a repair cost calculator with repairdesk software, ie...a macbook screen replacement

          Create a repair cost calculator with an adjustable percentage to aid in valuing a repair cost

          1 vote
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            1 comment  ·  Admin →
          • POS - Device Post Checkout

            Today I made it mandatory for a technician to complete post device checklist. If a technician forgets to do this, and the technician attempts to bring the ticket up via the POS module, you cannot complete the sale as it throws back an error about post checklist not being complete.

            I think it would be a wise idea for a pop up window to appear if the checklist has not been completed so the technician doesn't have to cancel what he is doing in POS, go back into the ticket and then complete checklist.

            6 votes
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            • Integration of cryptocurrency payments

              Hi!
              I write you on behalf of Paytomat Company with a proposal for cooperation.
              Our team has developed a software solution, which allows merchants and customers to receive/make payments via cryptocurrencies.
              Cryptocurrency can be a new payment method for your existing clients, as well as new customers. I think it's an amazing feature which have become quite popular across the world.
              What we would like to propose is to integrate this feature into your POS system as an additional “button” in the menu.
              Such integration will allow you to expand your client base and increase sales. We have our own…

              1 vote
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              • Allow the campaigner feature to be flexible

                Allow the campaigner feature to be flexible with the days that it sends a customer a follow up email. Like 3 days or 5 days or 7 days. Seems simple. Why is it restricted to 15 days minimum.

                1 vote
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                • 3 votes
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                  • Added Custom field or discription under item ->inventory - serial number table

                    We want to added more information for each serial number in serialized inventory, like home button not work, yellow lcd, camera not working,.....)

                    1 vote
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                    • Auto Generate Serials (Especially on Purchase Orders)

                      Having the generate my own serials, update the vendor and warranty with every single product is already annoying. Having to do it for a purchase order makes this task impossible without going through one by one.

                      6 votes
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                        planned  ·  0 comments  ·  Admin →
                      • QR Code option rather than EAN barcode for labels.

                        QR codes would be more reliable for photograph scanning of labels than the existing EAN & Code 39 type barcodes. Because they are square those codes can sit to either side of the label leaving more space for other data on the label.

                        4 votes
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                          planned  ·  0 comments  ·  Admin →
                        • Create an Android App

                          Many of your users use Android smartphones and would like to have an easy way to see their daily numbers when they're not at their stores. Could we have an Android app please? :)

                          26 votes
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                            planned  ·  0 comments  ·  Admin →
                          • make it mandatory to enter customers email

                            mandatory to enter customers email with there info

                            4 votes
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                            • list of faults and repair codes

                              it would be great if you can add a list of faults, and a list of repair codes

                              4 votes
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                              • add device color

                                add a field for device color when creating new ticket

                                2 votes
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                                • Customized Reporting

                                  I would like the ability to create custom reports.

                                  4 votes
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                                  • email customers in data base a coupon when i want to

                                    email customers in data base a coupon when i want to

                                    1 vote
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                                    • Add sort to databases.

                                      In inventory & services, click the column to sort in order.

                                      4 votes
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                                      • Is iT possible to ADD a mark when you sent people the e-invoice? So that at invoice you see ho you already sent invoice to

                                        Is iT possible to ADD a mark (checkbox) when you sent people the e-invoice? So that at invoice you see who you already sent invoice to

                                        8 votes
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                                        • Be able to take a Deposit

                                          As of now, when you take a payment for partial invoice it turns it into a sale for the day. The sale doesn't need to be made until full payment is made. The partial invoices and partial payments are not integrated with QuickBooks and do not come over. We are paying sales tax on payments that are not received yet. Most companies pay tax on a Cash Basis. The Invoice should not show as a sale for that day until completely sold out. Taking Deposit on a Ticket would be helpful. We should be able to take the deposit and…

                                          35 votes
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                                            planned  ·  5 comments  ·  Admin →
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