2 - Tickets ← Knowledge Base How does ticket section works? How to create a repair ticket? How does RepairDesk calculate profit on a repair? How Can I Export Repair Tickets To Excel Format? Enter PIN before an employee can create repair ticket Can I Change Service Receipt Layout? How to make it compulsory to add pre/post repair device conditions? How Can I Process Warranty Claim for Repair Services? How Can I Process Warranty Claim for Repair Parts? How can I create a Special Parts Order for an out of stock part? How to transfer ticket from one store to another location? How to Create RMA for Tickets From the Tickets Screen? Can I update/ edit an existing ticket's details? How to manage ticket status? How do I change ticket numbers? How to add Staff comments? How to add diagnostic notes to tickets and invoices? How to add device pre/post repair condition? How can I view all the tickets? Can I search any specific ticket? How can I add customer information on new ticket? How can I add Device Location? How can I add repair device details on new ticket? How can I add unlocking device details on new ticket? How can I link inventory parts with ticket repair item? Can I send ticket updates to the customer? How can I view complete ticket details? How to delete a repair ticket? Can I upload an attachment on a ticket? How to re-assign repair ticket to a technician? Is there a way to show tickets to all employees? Can I get notifications when a Ticket is assigned to me? Canned Response Ticket Settings How Can I Export Repair Tickets To Excel Format?