Change Device Location after intake
Be able to change the physical location of a device under the ticket screen. Handy as some devices need to be kept whilst waiting for parts or repair and would like to be able to add a location or change it during the repair.
You can certainly change physical location from ticket screen.
You can go to “Action” of line item, click on “Pre/Post Conditions & Comments”. A popup opens that allow you to update “Physical Location” of device.
Once you update it, click on “Ssve” and update the ticket.
Hope it helps
Regards,
Uzair from RepairDesk
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