Select Serialized # from NEW RMA screen
We need to be able to select serialized item in the RMA screen. We are able to do it from the ticket now which is awesome but when I go to New RMA and select the item it puts a inventory number that needs to be serialized and doesn't pull the correct RMA out
4
votes
Kristan Collins
shared this idea
We have added “Select Serial” option while creating an RMA in case of the serialized item.
Please check FAQ: How can I create RMA for serialized inventory item? from following knowledgebase article for your understanding:-
https://repairdesk.uservoice.com/knowledgebase/articles/1145500-how-does-rma-work