Pease make it possible to create a refurb ticket from a trade in and add the part cost/labor to total cost of device
10
votes
Jeff
shared this idea
We added functionality to create "Refurb ticket’ from a trade-in device and associated part cost becomes the “Refurb cost” automatically when device is marked with status repaired/completed.
Moreover, refurb cost is added in your “Total Cost” when you sell the trade-in device.
You can check section “G – Pending for Refurbishment and Refurb Ticket” from following knowledgebase article for your understanding:-
-
Vasili commented
Since this has been implemented please consider adding unlocking costs for the device