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  1. use existing customer details

    When adding a new customer, if the customer shows as already existing have the option to select "Use Existing Details"
    This will save having to go out and search

    5 votes
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    • Can we have option to customised print inventory label like price , name of product or barcode

      Option to choose some one need price on it some don't need
      Please customised label choose option

      3 votes
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        1 comment  ·  Admin →
      • Add the ability to create a stocktake

        We need the ability to create and complete stock takes, to create a list and have the value of all stock on hand with the click of a button showing how many of each product we should have on hand, then we can manually count and verify

        6 votes
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          1 comment  ·  Admin →
        • Edit stock count directly in inventory

          https://app.repairdesk.co/index.php?r=inventory/accessories

          Edit stock count directly in list without having to go into "update" or export/importing. Like you can with the price/cost fields.

          5 votes
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          • Add Discount to Customer (Wholesale Pricing For B2B Customers)

            It would be great to add an discount percentage to each customer
            because we got a lot company which work with us an they got always 15% or more discount
            so it would be usefull if we could add the option discount when we add or edit a customer

            0 votes
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            • Syncing the calendar with outlook calendar and Google calendar

              I suggest to sync the calendar to outlook and Google calendar to be linked with calendar app on the smartphone of the employees.

              3 votes
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                We have added Google Calendar Integration with RepairDesk. It allows employers or field technician to integrate their RepairDesk account with Google Calendar. As soon a repair ticket is updated its status is automatically updated on Google Calendar. It also allows employees to view scheduled tasks and repair jobs assigned to them using Google Calendar website or mobile app

                You can connect this integration from the following link:-
                https://app.repairdesk.co/index.php?r=user/googlesetting

              • 2 votes
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                • Searching Item Id takes way too long in Trade-in inventory

                  Please make a field called 'item ID' so when searching with an item id it doesn't search every field. this is way to time consuming when having to update several devices at a time.

                  7 votes
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                  • Enable Printnode to work with Trade-ins

                    Add Printnode functionality to 'Manage Inventory / Trade-ins' and to give users the option to automatically print mini receipt, a4 invoice and inventory label. We currently have to manually print inventory labels, mini receipt for our customer and A4 invoice for our record each and every-time we process a trade-in. This is very time consuming.

                    13 votes
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                      1 comment  ·  Admin →
                    • Partial Received Options for the Purchase Order

                      Often when you make a purchase Order, not all items are shipped from the supplier at the same time, but he splits the packages and some items are received quickly, while others take a while.
                      However, at the Purchase Order, there is not option to choose, which items are already received and which items you are still waiting for. You can only change the status to received, and then the systems thinks that all items are received.

                      However, it would be nice if the admin/technician can choose, which items from the purchase order were really received and which are pending …

                      1 vote
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                        We have released Goods received note functionality that will allow you to accept partial inventory against any purchase order.
                        You can create multiple Goods Received Note against each purchase order & for better inventory tracking you can also create serialized inventory so that the quantities can be tracked and their cost value can be allocated.
                        For More Info:
                        https://repairdesk.uservoice.com/knowledgebase/articles/1093384-how-to-receive-partial-stock-and-create-a-goods-re

                      • Have both SKU and Barcode field in products (Especially accessories)

                        At the moment a product can only have one SKU/Product code and does not allow both a SKU/Product code as well as a barcode.

                        It would be very helpful to have the SKU & barcode both in the system as almost every accessory will have a separate code for SKU and barcode it would mean two things,

                        firstly the suppliers cannot recognize a product if you only put barcode on the purchase order as they cannot recognize the product by barcode,

                        However if you have the SKU instead of the barcode then you cannot scan to the POS if we…

                        4 votes
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                          completed  ·  0 comments  ·  Admin →
                        • Order Look Up Widget

                          Is it possible when customer view jobs online they can see any of our comments

                          3 votes
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                            completed  ·  0 comments  ·  Admin →
                          • Need IMEI, Colour and Serial number Space on Accessories/New Phone items

                            Hi Team,
                            we have excellent platform for Accessories and Repairs.

                            As we all know we all sell New Outright Handset,Battery and Refurbished phones etc.

                            While we are selling this product to customer if we have space to add imei number or serial number that will be good to print Invoice with more particular details.

                            As invoices needs with imei numbers for manufacturer warranty and our own warranty.

                            1 vote
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                              Hey Raj,

                              We have introduced feature of serialized inventory that allow you add IMEI/Serials for new handsets, refurbished phones and parts. You can also add variant info like color, size, network & condition while generating the serials.

                              You can have clear tractability of inventory items from receiving from your vendor till sales to end customers.

                              You can check more details from the following link:-
                              https://repairdesk.uservoice.com/knowledgebase/articles/930741-serialized-inventory

                            • Displaying Records

                              Is it possible to display more than 25 records own a page?
                              minimum 200 would be ideal. Alternatively let the user select how many records per page they would like to see 50,100-150,200 etc

                              1 vote
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                                1 comment  ·  Admin →
                              • SERIALIZED INVENTORY

                                Easily track vendor failure rates. Know everything about every inventory item: where you got it, when, how much you paid, which vendor, which batch, and more.

                                1 vote
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                                • suggestion about receipt/print

                                  i have checked system working excellent. most of thoughts for repair business has been covered. but while using system found some suggestion.

                                  in setting/ admin panel there should be option where admin can enable disable option for receipt, invoice, mini invoice etc

                                  further more. terminology should be like this

                                  for Invoice. Invoice or mini invoice
                                  for ticket.. Service Ticket or Mini Service Ticket

                                  as receipt word giving confusion is this receipt of ticket or receipt of invoice.

                                  1 vote
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                                    Our “Template Editor” feature allows you to edit template of “Receipt, Invoice, Mini Receipt and Label” using WYSIWYG Editor

                                    You can go to Settings > Integrations > Template Editor > Edit Templete > Update the title of your choice > Save

                                  • 2 votes
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                                    • Please add the feature to Download

                                      Be able to Download All Invoices in One csv file, and not only by page.

                                      1 vote
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                                      • Sales tax

                                        In the UK we do not have GST, we have VAT. Customers are asking what it is
                                        Also in the UK the tax only has to show for businesses who can claim it back so on 99% of the check in receipts,invoices it doesn't need to show
                                        Customers see a price plus tax and say they don't want to pay it.
                                        If it isn't there there is no argument

                                        1 vote
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                                        • Enter reference number in payment offline credit card

                                          The ability to enter a reference number when you take offline credit card payment. This is useful when using a 3rd party payment terminal which gives you unique payment reference for that transaction. Should ofcourse be optional and not mandatory.

                                          This should also be visible on the ticket itself and in the reports (internal, not on the customer side).

                                          2 votes
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