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  1. 1 vote
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      Hey Muiz,

      There is already option available to search customer from POS screen. Once you click search icon on customer section. There is option available to search it from existing customer list. You can also search it from RepairDesk header. Click on Search Icon > Select Customer from dropdown > Search customer from specific keyword

    • Printing repair labels quickly

      If only one repair task is on the ticket have the checkbox automatically selected.

      5 votes
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      • Mark repair as repaired & collected repair from the POS with payment optional

        In some situations when the repair is paid by third party and there are net terms agreements, our customer may collect the device before the repair is paid, so would be nice to mark the repair "repaired & collected" without paying the repair but collecting signature and recording date and time.

        1 vote
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          completed  ·  1 comment  ·  Admin →
        • Option to use UPC as Barcode

          Right now we cannot use the UPC as the bar-code of an item. When printing a bar-code it will printout the SKU. We also can only scan products using the SKU bar-code, not the UPC bar-code on the retail box of items.

          8 votes
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            Hey Christopher, We have added a trigger under Store Settings > Module Configuration > Inventory > Create Barcode on the basis of UPC code.
            Once you enable the trigger, system generates barcode on the basis of UPC code rather than SKU.
            Once barcode is generated on the basis of UPC code, you can print and also scan it.

          • use existing customer details

            When adding a new customer, if the customer shows as already existing have the option to select "Use Existing Details"
            This will save having to go out and search

            5 votes
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            • Enable Printnode to work with Trade-ins

              Add Printnode functionality to 'Manage Inventory / Trade-ins' and to give users the option to automatically print mini receipt, a4 invoice and inventory label. We currently have to manually print inventory labels, mini receipt for our customer and A4 invoice for our record each and every-time we process a trade-in. This is very time consuming.

              13 votes
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                1 comment  ·  Admin →
              • Searching Item Id takes way too long in Trade-in inventory

                Please make a field called 'item ID' so when searching with an item id it doesn't search every field. this is way to time consuming when having to update several devices at a time.

                7 votes
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                • 20 votes
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                    1 comment  ·  Admin →
                  • Syncing the calendar with outlook calendar and Google calendar

                    I suggest to sync the calendar to outlook and Google calendar to be linked with calendar app on the smartphone of the employees.

                    3 votes
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                      We have added Google Calendar Integration with RepairDesk. It allows employers or field technician to integrate their RepairDesk account with Google Calendar. As soon a repair ticket is updated its status is automatically updated on Google Calendar. It also allows employees to view scheduled tasks and repair jobs assigned to them using Google Calendar website or mobile app

                      You can connect this integration from the following link:-
                      https://app.repairdesk.co/index.php?r=user/googlesetting

                    • quickbooks

                      would be great if we would like quickbooks online with repair desk

                      13 votes
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                      • Please add the feature to Download

                        Be able to Download All Invoices in One csv file, and not only by page.

                        1 vote
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                        • Need IMEI, Colour and Serial number Space on Accessories/New Phone items

                          Hi Team,
                          we have excellent platform for Accessories and Repairs.

                          As we all know we all sell New Outright Handset,Battery and Refurbished phones etc.

                          While we are selling this product to customer if we have space to add imei number or serial number that will be good to print Invoice with more particular details.

                          As invoices needs with imei numbers for manufacturer warranty and our own warranty.

                          1 vote
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                            Hey Raj,

                            We have introduced feature of serialized inventory that allow you add IMEI/Serials for new handsets, refurbished phones and parts. You can also add variant info like color, size, network & condition while generating the serials.

                            You can have clear tractability of inventory items from receiving from your vendor till sales to end customers.

                            You can check more details from the following link:-
                            https://repairdesk.uservoice.com/knowledgebase/articles/930741-serialized-inventory

                          • Leave POS categories out of website widget

                            Have the ability to leave out certain categories from the POS side when using the integrated website widget.

                            For ex:

                            I have computer parts, services, etc in the POS for our employees to use. I do not, however, want customers to have to go through everything in our POS system to find what they need. I just want customers to see phone and tablet repairs on the website instead of all of "our" categories.

                            2 votes
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                            • 2 votes
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                              • 1 vote
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                                • 2 votes
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                                  • suggestion about receipt/print

                                    i have checked system working excellent. most of thoughts for repair business has been covered. but while using system found some suggestion.

                                    in setting/ admin panel there should be option where admin can enable disable option for receipt, invoice, mini invoice etc

                                    further more. terminology should be like this

                                    for Invoice. Invoice or mini invoice
                                    for ticket.. Service Ticket or Mini Service Ticket

                                    as receipt word giving confusion is this receipt of ticket or receipt of invoice.

                                    1 vote
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                                      Our “Template Editor” feature allows you to edit template of “Receipt, Invoice, Mini Receipt and Label” using WYSIWYG Editor

                                      You can go to Settings > Integrations > Template Editor > Edit Templete > Update the title of your choice > Save

                                    • Order Look Up Widget

                                      Is it possible when customer view jobs online they can see any of our comments

                                      3 votes
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                                        completed  ·  0 comments  ·  Admin →
                                      • Partial Received Options for the Purchase Order

                                        Often when you make a purchase Order, not all items are shipped from the supplier at the same time, but he splits the packages and some items are received quickly, while others take a while.
                                        However, at the Purchase Order, there is not option to choose, which items are already received and which items you are still waiting for. You can only change the status to received, and then the systems thinks that all items are received.

                                        However, it would be nice if the admin/technician can choose, which items from the purchase order were really received and which are pending …

                                        1 vote
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                                          We have released Goods received note functionality that will allow you to accept partial inventory against any purchase order.
                                          You can create multiple Goods Received Note against each purchase order & for better inventory tracking you can also create serialized inventory so that the quantities can be tracked and their cost value can be allocated.
                                          For More Info:
                                          https://repairdesk.uservoice.com/knowledgebase/articles/1093384-how-to-receive-partial-stock-and-create-a-goods-re

                                        • Add a searchbox in POS

                                          Will be good to add a serch box in POS to find a models fastly.

                                          3 votes
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                                            completed  ·  0 comments  ·  Admin →
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